As a valued customer to Complete Network Management, Inc., we appreciate your continued business!
If something isn’t working the way you expect it to, let us know. Our staff is here to help. There are three ways to get support from Complete Network Management, Inc.:
Quickest & Easiest Method: Our Customer Portal!
- Visit our CNM Customer Portal: https://cnm.myportallogin.com/
- Click to Sign Up. After email verification, you’ll gain access to our Customer Portal where you can Submit a Ticket. Our easy‐to‐use portal will guide you through the process. You’ll be prompted to explain the problem, attach screen shots, etc. This is the quickest & easiest method of submitting a service request!
- You can also update service tickets, manage users, and view invoices on our Customer Portal.
Email the Help Desk – firstname.lastname@example.org
- Please be sure to include the following in your email:
- Brief description of issue and its impact
- Best way to contact you
- All email requests will automatically be assigned a support ticket number that will be used to track your issue through our system.
- Every time an update is made to you ticket, you will be automatically notified.
Call Us Directly – 985‐580‐3040, Option# 1
- Our Service customers (like you) have access to a technician as needed.
- If you get voicemail during business hours – please leave a message with your name, phone number, and a description of the issue you are having. A technician will call you to help resolve the issue or our dispatcher will schedule a time when they will be able to support your concern.